FAQ

Can I order a different size than the ones available on the webshop?


We can consider larger sizes. Please get in touch with us and we will revert back to you with a quotation.




What is your average delivery time?


Most of our unframed posters are in stock; for these, we can offer a quick delivery between 5 to 7 days. Our fine art prints and framed items are produced on demand; for these, we will offer a delivery time of around 7 to 10 days. In a hurry? Please contact us before placing your order and we will try our best to meet your request.




Are you planning to add new images to your collections?


We are always on the hunt for new images and carry our cameras everywhere in Dubai! We are currently working on new additions and hope to be adding to our collection every 6 months. For the latest updates, stay in touch on our social media @talesofdubaiofficial




Do you offer presentations for office decoration?


We do offer presentations with samples in your offices. We will discuss your requirements and take the necessary measurements. After a few days we will send you a simulation and a quotation. Please get in touch with us to organise a meeting!




How can I pay?


We offer 2 methods of payment, cash on delivery or secured online credit/debit card payment. You can choose your preferred payment method at checkout.




Can I customize a triptych poster by selecting my favorite images?


Our triptychs are designed by each artist; the images are carefully selected to reflect the work of the artist as well as telling a story. For this reason, we will not be offering customization on our triptych posters, but we will be adding new ones to our collection throughout the year.




How are the products packaged?


All finished products are carefully packed in either clear blisters (small and medium prints), shipping rolls (large prints or triptychs) or bubble wrap (frames) to ensure the item is ready for transport.




Where are you located?


Tales of Dubai is based in Dubai, the United Arab Emirates. All our products are printed and packaged locally. We don't have a physical shop at the moment.





 
FOLLOW US ON INSTAGRAM
KEEP UPDATED

© 2020 by Tales of Dubai